BC Ferries’ website, app, phone system outage restored

A handful of BC Ferries’ services experienced an outage Monday, causing some frustration among those trying to get around over the weekend, but the service says its website, app, and phone system are back up and running. Angela Bower reports.

By Greg Bowman

Posted May 22, 2023 8:38 am.

Last Updated May 22, 2023 7:01 pm.

A handful of BC Ferries’ services experienced an outage Monday, but the service says its website, app and phone system are back up and running.

A BC Ferries spokesperson confirmed to CityNews that the cause of the outage has been identified. The company’s website was down from around 6 a.m. to about 3 p.m. Monday.

The message shown on the BC Ferries website.

The message shown on the BC Ferries website. (Screenshot via bcferries.com)

On Friday, the company tweeted that Victoria Day is expected to be a “busy day of travel” from Swartz Bay in Victoria especially. Those without a booking were advised to arrive early.

Those looking to travel to and from Vancouver Island were also urged to consider leaving from Nanaimo instead of the provincial capital.

Listen live to CityNews 1130 every 10 minutes on the ones for any major ferry updates. You can also follow us on Twitter @CityNewsTraffic or subscribe to breaking news alerts sent directly to your inbox.

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