BC Ferries’ website, app, phone system outage restored
Posted May 22, 2023 8:38 am.
Last Updated May 22, 2023 7:01 pm.
A handful of BC Ferries’ services experienced an outage Monday, but the service says its website, app and phone system are back up and running.
#BCFHeadsUp – Update [2:59 pm]
Our website and mobile app have been restored.Current Conditions
https://t.co/Cwy3jtg5QaSailing Schedules
https://t.co/QOmDbJzVyvAll Routes at a Glance
https://t.co/nTbhJpLVfl— BC Ferries (@BCFerries) May 22, 2023
A BC Ferries spokesperson confirmed to CityNews that the cause of the outage has been identified. The company’s website was down from around 6 a.m. to about 3 p.m. Monday.
The message shown on the BC Ferries website. (Screenshot via bcferries.com)
On Friday, the company tweeted that Victoria Day is expected to be a “busy day of travel” from Swartz Bay in Victoria especially. Those without a booking were advised to arrive early.
#BCFTravelTip
Monday is expected to be a busy day of travel from #SwartzBay. Customers planning to travel to #MetroVancouver without a booking should arrive early. If your plans are flexible, consider walking on board or travel on Sunday or Tuesday to avoid sailing waits. ^at— BC Ferries (@BCFerries) May 20, 2023
Those looking to travel to and from Vancouver Island were also urged to consider leaving from Nanaimo instead of the provincial capital.
#BCFTravelTip
This weekend, space is limited for customers travelling with a vehicle between #HorseshoeBay and #DepartureBay (Nanaimo). Consider travel from #Tsawwassen to #DukePoint (Nanaimo) to reduce the likelihood of experiencing waits. (3/6) pic.twitter.com/rAnA7anEdb— BC Ferries (@BCFerries) May 17, 2023
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