Numerous federal government websites crash Sunday evening

The Environment Canada website unable to load on Sunday November 26, 2023. (Chad Harris, CityNews Image)

By Pippa Norman

Posted November 26, 2023 9:56 pm.

Last Updated November 28, 2023 7:05 am.

Several federal government websites crashed Sunday evening.

CityNews staff noticed sometime around 5 p.m. sites such as the Canada Border Services Agency, Environment Canada and the Canadian Food Inspection Agency stopped loading.

The Canada Border Services Agency website unable to load — The Canada Border Services Agency website unable to load on Sunday November 26, 2023. (Chad Harris, CityNews Image)

According to Shruti Ashok with the Vancouver Airport Authority, passengers arriving in Canada Sunday night experienced some minor delays in getting through border services due to the outage.

She notes there were relatively few inbound flights at the time so the impact was minimal.

It’s currently unclear what caused the sites to crash. As of Monday morning, the sites appear to be back up and running.

CityNews reached out to government agencies but didn’t receive any response.

Submit a Correction

Accessibility Feedback

Top Stories

'If you're not off the street, you may be shot': B.C. tourist on chilling cartel warning amid violence in Mexico

Daily life is slowly returning to normal in parts of western Mexico, a day after cartel violence shut down highways, suspended flights and left Canadian tourists stranded and afraid.

14h ago

Relative of Tumbler Ridge shooter arrested, charged in Alberta

Jacob Van Rootselaar, who is related to Tumbler Ridge shooter Jesse Van Rootselaar, has been arrested in Alberta.

15h ago

Advocate shares passenger rights for Canadians who were stuck in Mexico

With many Canadians trying to return home from Mexico, one air passenger rights advocate expects plenty of airline customer claims in the days ahead.

30m ago

Why some Canadian snowbirds are ditching the U.S.

Amid growing political tensions and a strained relationship between the U.S. and Canada, it appears some snowbirds are looking to flock elsewhere.

1h ago

Top Stories

'If you're not off the street, you may be shot': B.C. tourist on chilling cartel warning amid violence in Mexico

Daily life is slowly returning to normal in parts of western Mexico, a day after cartel violence shut down highways, suspended flights and left Canadian tourists stranded and afraid.

14h ago

Relative of Tumbler Ridge shooter arrested, charged in Alberta

Jacob Van Rootselaar, who is related to Tumbler Ridge shooter Jesse Van Rootselaar, has been arrested in Alberta.

15h ago

Advocate shares passenger rights for Canadians who were stuck in Mexico

With many Canadians trying to return home from Mexico, one air passenger rights advocate expects plenty of airline customer claims in the days ahead.

30m ago

Why some Canadian snowbirds are ditching the U.S.

Amid growing political tensions and a strained relationship between the U.S. and Canada, it appears some snowbirds are looking to flock elsewhere.

1h ago

Most Watched Today

2:08

'They failed her’; VPD officers found to be negligent in handling missing woman’s case

A decision by a police oversight body says two Vancouver Police Department officers neglected their duties while handling a missing Indigenous woman’s case nearly four years ago. Cecilia Hua spoke with the woman’s mother.

2h ago

2:21

Canadians in Puerto Vallarta in limbo as flights out of region remain grounded

B.C. resident Ryan Voutilainen and his partner are visiting Puerto Vallarta, stuck in limbo as flights out of the region remain grounded. Monika Gul reports.

17h ago

2:27

Canada wasn't notified of Mexican operation before killing of cartel leader: Anand

Canada's Foreign Affairs Minister Anita Anand says she wasn't notified of the Mexican military's operation to take out cartel gang leader 'El Mencho' prior to his killing.

23h ago

4:06

Canadian in Puerto Vallarta describes beach town engulfed in smoke amid unrest

Canadian Chris Black, who is stranded in Puerto Vallarta, Mexico, described the scene near the beach town where he said smoke from cars and businesses set ablaze could be seen from his hotel.

February 23, 2026 8:35 am PST PST

0:41

Nexus down at some Canadian airports amid partial U.S. government shutdown

Amid a partial U.S. government shutdown, NEXUS and Global Entry pre-clearance programs for U.S.-bound flights are down at some Canadian airports.

February 23, 2026 7:34 am PST PST